User Agreement

1. Acceptance

By creating an account or using Keyino (the “Service”), you agree to this User Agreement. If you do not agree, do not use the Service.

2. The Service

Keyino is an API gateway that relays your requests to third-party AI model providers and returns their responses.

Keyino is an independent service. It is not affiliated with, endorsed or sponsored by Anthropic, OpenAI, Google, xAI or any other model provider. Model names and trademarks belong to their respective owners.

Available models, routes and features may change at any time.

3. Accounts

You must be at least 18 years old, or the age of majority where you live. Provide a valid email address and keep your password and API keys confidential.

You are responsible for all usage under your account and keys. Creating multiple accounts to abuse sign-up, referral or promotional credit is not allowed.

4. Credit, pricing and payment

5. Refunds

Unused paid balance may be refunded on request, at our discretion, minus network or processing fees. Contact support to request one.

Bonus credit — including sign-up, referral and promotional credit and redemption codes — is non-refundable and has no cash value. Balance obtained through fraud or abuse may be voided.

6. Acceptable use

You must comply with applicable law and with the usage policies of the underlying model providers. You must not:

7. Your content

You keep your rights in your inputs and outputs. You grant us only the rights needed to transmit your requests to providers and return the results.

You are responsible for your content and for checking outputs, which are generated by AI models and may be inaccurate.

8. Availability and disclaimer

The Service is provided “as is” and “as available”, without warranties of any kind. We do not guarantee uninterrupted availability, a particular latency, or that any model will remain available.

9. Limitation of liability

To the maximum extent permitted by law, Keyino is not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

10. Suspension and termination

We may suspend or close accounts that violate this Agreement, endanger the Service or other users, or must be closed by law or at a provider’s request. Balance on an account closed for a violation may be forfeited.

You may stop using the Service at any time.

11. Changes

We may update this Agreement. The new version will be posted on this page with a new effective date, and material changes will be announced on the site. Continuing to use the Service after that date means you accept the update.

12. Contact

Questions about this Agreement: support@keyino.cc